We’re trying to support a business process in which a Product is delivered to a customer, but if there’s a problem with it, under some circumstances the Product will be replaced with a new one, and the original will be returned, remanufactured and at some future point resold to a different customer.
However we can’t create Shop Orders or Shop Order requisitions as when we try to specify the Order or Requisition type as Remanufacturing the system generates an error message telling us there is no Product Structure Header for the Product as a Remanufactured Part.
I can go to the Inventory Part and change the Part Type to Remanufactured but the original Manufacturing Product Structure is still valid.
I can go into the Product Structure itself and create a new Alternate but that is still for Manufacturing
I can create a New Part Revision and try to use that to create a new Product Structure to remanufacture the part giving it the same Phase In and Out dates as the original, but that then makes the new revision with the Remanufacturing Product Structure linked to it unusable as the Product Status is set to Not in Effect, whilst the original revision is still set to In Effect.
Is there any way of being able to both Manufacture and Remanufacture the same Part Number (they are serialized) at the same time, or is the only solution to have a new Part Number assigned when we remanufacture an existing Product
