Hi Team,
Hope I am reaching the correct team, else pls move this to correct product area.
I have customer going to map their quality process in Aps10. Basically they use NCR and CAPA. In their previous application, they managed to map the containment actions also within NCR\CAPA flow. What is meant by containment is that the actions they take to contain the current situation after a customer reports a Nonconformance. Such as Replace the defected part/object or isolate it.
I could not find any place in IFS NCR or CAPA that I can map this. Has someone come up this scenario and handled?. Can I consider this also as a Disposition action ?. Have I missed anything. Your ideas highly appreciated.
Regards,
Roshan