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Question

Report View Error

  • December 28, 2022
  • 2 replies
  • 197 views

We have created a sample report in prod environment. When we went to preview the report it shows following error.

 

2 replies

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  • Do Gooder (Customer)
  • 3 replies
  • January 20, 2023

Hi,

This error tells me either

  • The Crystal Web Server is not accessible or running
  • The System Parameters page in IFS is not correct for Reporting-The machine name where the Crystal Web Service is installed

I would ensure the above two items are correct, that’s basically what the error message is saying.


ChanakaAmarasekara
Hero (Employee)
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Hi,

This error can be seesn when the System Parameter for the Crystal Intergration is not correctly configured.

Have a look at the following link for more details on the system parameters

https://docs.ifs.com/techdocs/Foundation1/020_installation/400_installation_options/005_operational_reporting/110_configure_crystal_web_service/010_setup_cws/default.htm#Configuring_the_System_Parameters

Regards,

Chanaka