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Question

Report Error

  • October 18, 2022
  • 12 replies
  • 162 views

zuhaib
Sidekick (Customer)
Forum|alt.badge.img+6
  • Sidekick (Customer)
  • 78 replies

When I run a quick report through IFSAPP it works fine, after that I run it on any user it shows the error. 

 

When I run Quick report on user ID that error is show 

 

12 replies

Forum|alt.badge.img+10
  • Sidekick (Customer)
  • 107 replies
  • October 18, 2022

Please check if you have given appropriate permissions and there is an activity permission.


zuhaib
Sidekick (Customer)
Forum|alt.badge.img+6
  • Author
  • Sidekick (Customer)
  • 78 replies
  • October 18, 2022

All permission is ok I am checked many times. 


Forum|alt.badge.img+10
  • Sidekick (Customer)
  • 107 replies
  • October 18, 2022

Try to give access to some other users and refresh the cache.


zuhaib
Sidekick (Customer)
Forum|alt.badge.img+6
  • Author
  • Sidekick (Customer)
  • 78 replies
  • October 18, 2022

Both activity did but still facing issues (Report is Designed on Crystal )


Link
Superhero (Customer)
Forum|alt.badge.img+23
  • Superhero (Customer)
  • 1265 replies
  • October 18, 2022

Hi @zuhaib 

does your quick report based on an IAL? If yes you have to grant the IAL.


zuhaib
Sidekick (Customer)
Forum|alt.badge.img+6
  • Author
  • Sidekick (Customer)
  • 78 replies
  • October 18, 2022

@link 

Yes its based in IAL object, i am grant the permission to users but still facing issue


Link
Superhero (Customer)
Forum|alt.badge.img+23
  • Superhero (Customer)
  • 1265 replies
  • October 18, 2022

Hi @zuhaib 

and you’ve granted the IAL in the permission set as following?

 


zuhaib
Sidekick (Customer)
Forum|alt.badge.img+6
  • Author
  • Sidekick (Customer)
  • 78 replies
  • October 18, 2022

@link 

 

I am also following the same procedure and grant permission to the user but still same error. SS is attached for your reference 

 

 


Forum|alt.badge.img+4
  • Sidekick (Partner)
  • 9 replies
  • October 18, 2022

@zuhaib Hi Zuhaib, Is this quick ruining with ifsapp user? Please check again 


zuhaib
Sidekick (Customer)
Forum|alt.badge.img+6
  • Author
  • Sidekick (Customer)
  • 78 replies
  • October 18, 2022

@amalsahu

 

Yes quick running fine on IFSAPP user and also showing the result


Forum|alt.badge.img+4
  • Sidekick (Partner)
  • 9 replies
  • October 18, 2022

@zuhaib If this Report is Designed on Crystal. Then you should have granted this report to particular user and refresh server cache in the application. 


zuhaib
Sidekick (Customer)
Forum|alt.badge.img+6
  • Author
  • Sidekick (Customer)
  • 78 replies
  • October 18, 2022

@amalsahu 

 

I am already done with this process and refresh the cache also. but the issue is not resolved.