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Question

IFS Business Analytics Add-In - can't reopen file after saving on server

  • May 1, 2023
  • 0 replies
  • 72 views

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  • Sidekick (Customer)
  • 23 replies

We have recently started having issues opening excel files saved on to the server, which are based on a IFS BA Report. (See error message attached).

> If we save the file onto our PC’s desktop, we’re able to open it.

> Only affecting users on Windows 11 (and only recently), Windows 10 users can open the file

> If IFS BA Add-in is uninstalled completely, the file can be opened

 

 

 

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