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IFS BR Error

  • January 19, 2023
  • 4 replies
  • 187 views

SMANUEL
Sidekick (Partner)
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  • Sidekick (Partner)
  • 53 replies

The following error occurs while opening IFS BR (Office 365)

 

Best answer by VivekNR

Hi @SMANUEL ,

 

Solution: Uninstall the existing O365 version from users machine and reinstall as follows,

STEP1: Uninstall IFS Business Reporter

STEP2: Uninstall O365 with Beta Channel

STEP3: Reboot Users Machine

STEP4: Install O365 with Current Channel

STEP5: Install IFS Business Reporter and Test


It works..!!
 

Regards,

Vivek NR.

 

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4 replies

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  • Sidekick (Customer)
  • 32 replies
  • January 27, 2023

Are you saving the report to a trusted location on your machine? To designate a folder as a trusted location you need to open excel > File > Options > Trust Center. 

 

Try saving the report their and try executing it again.


SMANUEL
Sidekick (Partner)
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  • Author
  • Sidekick (Partner)
  • 53 replies
  • January 31, 2023

@leadingzeros Yes we are….However the error occurs when clicking to open the client

Regards

shibu


VivekNR
Sidekick (Partner)
Forum|alt.badge.img+9
  • Sidekick (Partner)
  • 26 replies
  • Answer
  • January 31, 2023

Hi @SMANUEL ,

 

Solution: Uninstall the existing O365 version from users machine and reinstall as follows,

STEP1: Uninstall IFS Business Reporter

STEP2: Uninstall O365 with Beta Channel

STEP3: Reboot Users Machine

STEP4: Install O365 with Current Channel

STEP5: Install IFS Business Reporter and Test


It works..!!
 

Regards,

Vivek NR.

 


SMANUEL
Sidekick (Partner)
Forum|alt.badge.img+9
  • Author
  • Sidekick (Partner)
  • 53 replies
  • February 2, 2023

@VivekNR That worked 👍 Many thanks for your support🙏

 


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