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IFS BR Error

  • Jan 19, 2023 1:41 PM UTC
  • 4 replies
  • 249 views
SMANUEL
Sidekick (Partner)
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The following error occurs while opening IFS BR (Office 365)

 

Best answer by VivekNR

Hi @SMANUEL ,

 

Solution: Uninstall the existing O365 version from users machine and reinstall as follows,

STEP1: Uninstall IFS Business Reporter

STEP2: Uninstall O365 with Beta Channel

STEP3: Reboot Users Machine

STEP4: Install O365 with Current Channel

STEP5: Install IFS Business Reporter and Test


It works..!!
 

Regards,

Vivek NR.

 

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4 replies

Sidekick (Customer)
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  • leadingzeros
  • Sidekick (Customer)
  • Jan 27, 2023 3:03 AM UTC

Are you saving the report to a trusted location on your machine? To designate a folder as a trusted location you need to open excel > File > Options > Trust Center. 

 

Try saving the report their and try executing it again.

SMANUEL
Sidekick (Partner)
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  • SMANUEL
  • Author
  • Sidekick (Partner)
  • Jan 31, 2023 10:52 AM UTC

@leadingzeros Yes we are….However the error occurs when clicking to open the client

Regards

shibu

VivekNR
Sidekick (Partner)
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  • VivekNR
  • Sidekick (Partner)
  • Answer
  • Jan 31, 2023 2:11 PM UTC

Hi @SMANUEL ,

 

Solution: Uninstall the existing O365 version from users machine and reinstall as follows,

STEP1: Uninstall IFS Business Reporter

STEP2: Uninstall O365 with Beta Channel

STEP3: Reboot Users Machine

STEP4: Install O365 with Current Channel

STEP5: Install IFS Business Reporter and Test


It works..!!
 

Regards,

Vivek NR.

 

Regards, /Vivek NR.
    SMANUEL
    Sidekick (Partner)
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    • SMANUEL
    • Author
    • Sidekick (Partner)
    • Feb 2, 2023 5:00 AM UTC

    @VivekNR That worked 👍 Many thanks for your support🙏

     

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