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Question

Data Mart : Stop Previous Refresh Job

  • December 17, 2024
  • 4 replies
  • 67 views

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Hi,

I’m getting following error when trying to activate a data mart,
The following error occured while refreshing Information Sources; "Error while refreshing Data Mart Source (GL_TRANSACTION_MVT) - resource busy and acquire with NOWAIT specified or timeout expired"

Is there a way to stop the previous job?

4 replies

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  • Hero (Employee)
  • 57 replies
  • December 19, 2024

Hi ​@himasha.abeywickrama 
Are you getting this error when refreshing through the scheduled job or when directly refreshing in “entity-info incremental load” page?
If there is an background job for the scheduled task in “executing” state you can kill that.
Also check the “Refresh in Progress” flag in “entity-info incremental load” page. If that is “yes” and a refresh is not ongoing you can change the status using “Reset Refresh Status” command.

Best regards,

Subash


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Hi ​@subashfestus,

I’m getting this error when trying to refresh the entity through entity info incremental load page. I reset the Refresh Status but i’m still getting the error. I believe the oracle session is still intact even after the refresh status is reset.

Thanks and best regards,
Himasha Abeywickrama


jzouaoui
Sidekick (Customer)
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  • Sidekick (Customer)
  • 37 replies
  • July 10, 2025

Hello, 

Did Get a solution for this issue ? i have the same Issue and can’t resolve it :(


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  • Hero (Employee)
  • 57 replies
  • July 11, 2025

Hi ​@jzouaoui 
Are you also getting the “resource busy” issue?

Are you doing the refresh through a background job or through the “entity-info incremental load” page?


Refreshing facts with considerable amount of data is not recommended through the “refresh” command. You should always go for a background job based refresh using a data mart refresh category.

Follow these steps..

  • If there is an background job for the scheduled task in “executing” state you can kill that.
  • Also check the “Refresh in Progress” flag in “entity-info incremental load” page. If that is “yes” and a refresh is not ongoing you can change the status using “Reset Refresh Status” command.
  • After that try to schedule the refresh and check.
  • Good to have the “incremental load log” enabled, so that we can see how far the refresh job progresses.

BR,

Subash