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Business reporter error

  • 3 January 2022
  • 3 replies
  • 579 views
M
Rank
Userlevel 5
Badge +10
  • m.arif
  • Sidekick (Customer)
  • 107 replies

While opening business reporter , i am getting an errror like “Object reference not set to an instance of the object “ ,  it was running till yesterday.

 

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Best answer by Voshitha 4 January 2022, 05:05

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3 replies

Kelum Pradeep Kumara
Rank
Userlevel 7
Badge +18

Hi @m.arif 
 

This similar post will help you

Business Reporter error while login in UPD7 | IFS Community

 

Normally "Object reference not set to an instance of an object" is a common error raised due to many reasons. So difficult to assume what is the exact cause without doing a proper technical Investigation. So Its better please log a case to IFS support.

 

There are few R&D bug fixes for this error in BR.

Ex : 159749 , 151656

If you receive same error when following below steps R&D bug fix 151656 will resolve the error.

Steps :

  • Open the BA client Admin Gateway through Shift+A+D
  • Give the URL
  • Don't tick the Use Single-Sign-On tick box
  • Login with username and password

Otherwise please log a case to IFS Support for further investigation.

-Kelum

-Kelum Niranjana
V
Rank
Userlevel 4
Badge +8

Hi,

It seems the report is published using a different version of Business Reporter version than you are using. 

Try to republish the report check the issue. 

To republish the report: 

  1. Login as a user who has BR Designer privilege
  2. In design mode, select Download and Validate option.
  3. Select the report and click Download button 
  4. Select a folder to save the report
  5.  Go to the Bulk Save and Republish Reports tab of same dialog
  6. Select the folder you have provided in step 4
  7. Select the report and click Save/Publish

  8.  

 

Voshitha
M
Rank
Userlevel 5
Badge +10

Thanks @Voshitha  this technique helped.

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