Dear community
I created a user interface workflow for training purposes only. It prompts the user to fill in the "Customer RF" field for a specific customer.
But I get the following error message:
Here is my workflow:
Where am I going wrong?
Solved
BPA Workflow: Error while processing the request
+23Best answer by TheoB
Hi
In the list of keys, you just need to add:
- QuotationNo: ${QuotationNo}
- $select: QuotationNo, CustomerNo
It retrieved a different quotation because you only specified the customer ID in the search criteria.
After the correction, your workflow should meet your expectations.
Best Regards.
Hi
For the workflow to function, the "CustomerNo" key must be passed to the BPA.
I recommend enabling "Start Watch" mode and checking the values transmitted to the BPA during execution.
It is also possible that "CustomerId" is being passed instead of "CustomerNo".
+23Hi
but in Sales Quotation I have CustomerNo parameter only:
Hi
Does the workflow trigger when the Sales Quotation is created?
If it triggers only when a field is modified, only the value of the modified field will be passed.
I think adding an "IFS API" task as the first step of the BP, to retrieve the "CustomerNo" directly from the quotatio, should solve the problem.
+23Hi
It triggers when a sales quotation is created.
It solved the problem but it changed the field “Customers REF” of another sales quotation of this customer, not the created one.
Thank you a lot.
Hi
In the list of keys, you just need to add:
- QuotationNo: ${QuotationNo}
- $select: QuotationNo, CustomerNo
It retrieved a different quotation because you only specified the customer ID in the search criteria.
After the correction, your workflow should meet your expectations.
Best Regards.
+23I got it. Thank you a lot.
I appreciate your support!
Have a nice day.
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