Question

24R2- Business Reporter Login Error

+1

After upgrading Business reporter to 24R2 version. I am frequently facing an error “Error while calling the projection BrClientAuthorizationHandler”.

when I log in for the first time, I am able to load and run the report. However, if I try to load or open another report, I get an error.

To resolve this, I have to close all the instances and reopen it.

I did not encounter this issue before the upgrade. I am using a user who as all the necessary grants.

- BA_SUPER_USER
- BA_ENDUSER
- BA_DESIGNER

- BA_REPORT_ADMIN

Is there anything that needs to be refreshed or any additional steps after installation to fix this issue?

Tool version: 24.2.1.0

Error -

Thank you!

Sneha

+9

Hi @SnehaG

This issue has been noted and is currently under investigation. In the meantime, please follow the workarounds mentioned in this article.

IFS Product - Avoiding the frequent occurrence of BR client Authorization Handler message | ServiceNow

Thank You

+1

Thank you for the update. I will try the workaround.

2 replies