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Hi, I have an urgent question.
When trying to register a new customer, I encountered two errors.

① When creating a new customer by clicking the “+” button
While following the input fields on the screen, I received the following error message:

“Field [DefaultLanguage] is mandatory and requires a value.”
However, in my configuration screen, there is no field for entering a language.
Where and how can I modify the settings to add a tab or field to input the language?

② When copying an existing company to create a new one
Since method ① did not work, I tried creating a new customer by copying an existing company.
However, when I attempted to edit the address, I received this error:

“Access denied. The system administrator has not granted permission to perform this action.”

What should I do to resolve this?
For your reference, I have administrator privileges.

Thank you for your support.

Hi ​@TAKY ,

  1. You should be able to see the ‘Default Language’ field in the customer screen, as it’s a standard field. Could you please check in Page Designer to confirm whether the field has been hidden?
  1. Ensure that you have the CustomerHandling projection granted in the relevant permission.

Let me know if you need any further assistance.

Best regards,
Harsha

Hi, ​@Harsha Siriwardhana

Thank you for your response!
I tried method 1 for now, but how can I check whether the field is hidden?
I’d really appreciate it if you could provide detailed instructions.
Thanks in advance! 

 

Kind regards, 

Mina

Hi ​@TAKY 

Navigate to: Page Designer > General Information > Content > Default Language, and tick the Visible option.

Please refer to the screenshot below for guidance.

 

 

Best regards,

Harsha

Hi, ​@Harsha Siriwardhana 
I could confirm that Default Language field is now visible! Thank you for your corporation! 


However, it seems that I don’t have the necessary access rights to save the record.
I’d appreciate it if you could let me know how to grant the required permissions as an administrator.
Thank you very much for your help.

 

Best regards, 

Mina

Hi ​@TAKY 

You can grant all projections related to Customer and give it a try.

 

 

Best regards,

Harsha

Hi, ​@Harsha Siriwardhana 

Thank you for your reply.
As you suggested, I accessed it not from Accounting → Customer, but from Application Base Setup → Enterprise → Customer.
However, the screen doesn’t look the same as the one you sent — I don’t see the option to “Edit Projection Access for All.”
Could you please tell me how to enable or access that function?

Thank you for your help.

Best regards, 
Mina

Hi ​@TAKY 

You can navigate to the above screen via:
Permission Set > Projections > Manage by Navigator.

 


If you don’t know a specific Permission Set, you can open any Permission Set assigned to your user ID by following:
User > search your User ID > User Permissions > select a Permission Set > go to detail.

 

 

Let me know if you need any further assistance.

Best regards,
Harsha

https://lk.linkedin.com/in/harsha-rukmal

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