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Question

Setting up Report Printers does not limit the available printers


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I have setup under Report Printers page of IFS Cloud (we are in version 24.1.5) and it does not limit the list of printers for the report ID that was setup when you try to print that report (list of printers on the Print Dialog for that report ID). So, it looks like the only thing working on this Report Printers setup is the setting the Default printer, but the list of printers you always see all logical printers.

 

Would someone point me in the proper direction or setup process to limit printers you can see and use for a specific report.

 

Thanks!

2 replies

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  • Hero (Customer)
  • 117 replies
  • March 27, 2025

Hi ​@RLento88,

 

Recently, I opened a ticket with IFS for this matter and the answer was that from 23R1 they remove from parameters the options below (I don’t know why), allow to set only printers available for the user.

system parameters: "Show only the assigned logical printers and default physical printer"

 

They have no solution and ask me to use de option “default printer”, that only put the printer first on the list. 

 

Thanks,

 

Gianni Neves


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  • Do Gooder (Customer)
  • 20 replies
  • March 28, 2025

Hi,

I don’t believe there is a way to achieve this as already mentioned. We mitigated this by only setting up logical printers for direct functions like label printing. All other printing is done via the Aurena agent extension which can see the users locally installed printers and therefore doesn't need a logical printer. We then use report rules to override the selected printer based on conditions.

Probably not that helpful but thought I would share anyway!


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