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Question

Re-opening Closed Opportunity removes NOTE field

  • March 26, 2024
  • 1 reply
  • 32 views

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When in Aurena, is there a way to not lose the NOTES saved on a closed opportunity once you reopen it?

 

Another related issue is losing the actual Closed Date field. Re-opening a closed won opportunity removes the Closed Date also, which makes sense as it gets updated with the date the opportunity gets closed again, but is there any way to not lose the initial closure date? 

1 reply

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  • Do Gooder (Customer)
  • February 19, 2025

Hi,

 

we’re experiencing the exact same issue with the Business Opportunity in Aurena. The note disappears when re-opening a closed Business Opportunity. And yes, also the Close Date gets deleted. That’s a very annoying bug.

 

Can anyone from IFS Support please find a solution to this or at least give a feedback on this thread?

 

Thank you very much,

Carina