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Question

Quick Order Flow Handling - Print Order Confirmation - REP_NOT_ALLOWED

  • February 26, 2025
  • 4 replies
  • 51 views

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We are currently in Cloud 24r2. I am trying to use the command “Print Order Confirmation” on an order from the Quick Order Flow Handling page but I am receiving a ‘REP_NOT_ALLOWED: You are not allowed to execute the Report -’

 

Things I’ve done:

  • I’ve checked the response because it usually tells me which projection needs to be granted (i.e the report’s projection) but there is no projection or report mentioned in the error or the response.
  • I’ve tried to print the Customer Order Confirmation from the Customer Order screen and it worked.
  • I went into the database to see which report is mentioned in the Quick_Order_Flow_Handling_SVC.Print_Order_Confirmation_Report___ function (since the error is triggered on the action PrintOrderConfirmationReport) and it is pointing to the correct report (CUSTOMER_ORDER_CONF_REP). This is the report I was able to print from the Customer Order too.

It’s almost like this command button from this page is trying to print a report that does not exist. Is anyone having the same issue or is there a Quick Order Flow step set up we missed?

4 replies

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  • Sidekick (Employee)
  • 114 replies
  • February 26, 2025

It seems that they need to be granted separately, at least if this is still valid:

https://community.ifs.com/finance-financials-42/error-you-are-not-allowed-to-execute-the-report-5048


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Hi ​@SamiL, yup the Customer Order Confirmation Report is granted to the permission set. I have been able to print the Customer Confirmation report from the Customer Order screen and Order report screen but for some reason, it’s not allowing me to print from the Quick Order Flow Handling page. The error message doesn’t even state the Report name which is usually what would happen when a user does not have access to print/order a report.

The user has full access to the Quick Order Flow Handling projection and the Customer Order Confirmation report projection + report so I’m not too sure what I am missing.


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@jamie.malangyaon

Hi Jamie - You may have already tried this, but have you looked at the Manage Grants by Command for the QuickOrderFlowHandling projection?   I noticed when I looked at the Page Designer that the command name is prefixed with “Choose All List”

 

 

 


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Hi ​@Tracy Norwillo thanks for this! I wouldn’t have thought to check the Grants by Commands, this will be helpful in the future. Unfortunately, the command was granted already so I don’t think that this is the issue.

However, I did some more digging it looks like the error is connected to a specific part that has a “supply code” error when being copied into a customer order. I’ll do some more investigating and update this post.


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