Hello,
My colleague in Accounts Payable is encountering some inconsistencies in IFS when trying to create a Manual supplier invoice.
The invoice does not pull through the lines from the Purchase Order. I have checked all relevant posting controls and the Inventory Parts. The Purchase Order Receipt has been completed and the financial postings have been transferred without error.
Does anyone know of any causes for the above?
Thank you
There can be many reasons for this, and might need more information to analyze the exact issue.
However, I would start by looking at the closed date in the particular PO receipt. If closed date has a value, the receipt would no longer be shown to match.
You could also check that the receipt hasn’t been matched to another invoice.
The screen Invoiced Purchase Orders will show which invoice/s the purchase order has been matched to.
There can be many reasons for this, and might need more information to analyze the exact issue.
However, I would start by looking at the closed date in the particular PO receipt. If closed date has a value, the receipt would no longer be shown to match.
The PO receipt has a status of Received. I believe this changes the PO status to Closed. The date it closed was 05/02/24 and the invoice date is the same date.
When creating the new invoice, it allows us to select Match to PO Receipts and this works correctly. But the posting lines do not populate and need to be entered manually. This is the main issue and I don’t think I made that very clear in my initial question.
You could also check that the receipt hasn’t been matched to another invoice.
The screen Invoiced Purchase Orders will show which invoice/s the purchase order has been matched to.
We have checked this after reading your post, thank you. Unfortunately there are no other invoices so it rules this out.
Check to see if there have been inspections, returns or Qty to be inspected.
If there have been returns before the original invoice has been processed, you will need to manually modify the Matching Invoice Qty to Match to the invoice Qty and subsequently, once you receive the credit invoice from the supplier, you will process and match to the PO receipt for the return.
Also, check to see if there are any incorrect accounting errors in Distribution and Manufacturing Postings Analysis window for the PO.
Information that would be helpful...
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