Hello Folks,
I am using IFS cloud 25R1(Application service update - 25.1.1 and Framework service update 25.1.4) and am testing the copilot functionality.
However, i ran in to an issue during my testing. When copilot provides a response to some of my prompts/queries I've noticed that it is referencing to unrelated/irrelevant documents that are in our data lake which has no data on original question being asked. i.e. these documents have no content whatsoever that could support the co-pilot’s answer.
Please check the following scenario.
Step 1 - I entered a prompt in the Co-Pilot to check the actual purpose of having a ‘Maintenance Team’ defined within the system. It did come up with plausible answer which i though was obtained from IFS documentation. There were 2 reference points listed alongside the response.
Step 2 - I checked the listed ‘References’ out of curiosity and both of them referred to uploaded ‘Machine Specifications’ sitting in our data lake.
Upon clicking the reference links it took me to the respective ‘document revision’ which was a chiller specification and doesn’t hold any information on ‘Maintenance Teams’ let alone the purpose of having them in an organization.
Step 3 - Just to be sure i did some content search using “ctrl + f” on some key words and found nothing that relates to ‘Maintenance Teams’.
**Note that i checked both of the documents and results are the same - no inclusion of any content of teams.
Step 4 - I did come research on the IFS documentation and found evidence that Copilot may have actually pulled the content from Documentation as i found word to word matches.
I am confident that Co-pilot fetched the answers from the cloud documentation but am baffled as to why co-pilot listed these irrelevant referencing sources(since it is confusing and misleading)?
Has anyone else come across this scenario? Could this be a defect or random erratic behavior of Co-Pilot?
Thanks!
