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IFS Cloud Upgrade to 24R2- Failing at Order topic environment step

  • May 7, 2025
  • 4 replies
  • 72 views

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Hi,

  1. Trying to upgrade IFS cloud to 24R2 from 23R1 but it’s failing at Order topic environment step (attached screenshot), we have followed the  steps which are mentioned in the below mentioned doc, we have tried to delete the topic environment and reordered but failing .
    Order Topic Environments - ALE Documentation For IFS Cloud

 

 

  1. As we don’t have any customizations in out build place till now so can we directly upgrade build place to latest version by skipping any steps?

4 replies

asanka1055
Hero (Partner)
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  • Hero (Partner)
  • May 7, 2025

Hi ​@Navya Indla 

Could you please attach the pipeline logs here?

 


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  • Sidekick (Employee)
  • May 7, 2025

That usually requires the decomissioning of the build place followed by a recomissioning with the latest version. So that can be a long route.

Please make a support ticket mentioning this possiblity - support will either solve your current issue or assist in de/recomissioning.


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  • Author
  • Do Gooder (Customer)
  • May 7, 2025

Hi ​@asanka1055
 

Attached the environment and release update logs, please can you check


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  • Author
  • Do Gooder (Customer)
  • May 7, 2025

Hi ​@SamiL,

 

Raised IFS ticket for this issue CS0395626, awaiting IFS response.

If issue not resolved then will go with the decommission of build place and create again, do we have any document for this process?, if you share it with us that will be helpful.