Hi All,I’m new to IFS Cloud framework , and need some understanding on IFS Mobile capabilities.I understand , IFS Mobile would be used by field technician and technician can only see the task assigned to him/her. Now, my question is , is it possible to create another task (under same work order) by technician through mobile interface , as out of box feature of product? If No, what would be best practice or IFS recommendation to enable technician to raise a priority task from site? For a task , is it possible to retrieve asset detail, just by providing the site location, through GIS Map function , as out of box feature of product ? Is it possible to see all the linear asset in IFS Cloud mobility solution ?Please advise.

Question

IFS Cloud Mobile Capability

Userlevel 3

+6

Hi All,

I’m new to IFS Cloud framework , and need some understanding on IFS Mobile capabilities.

I understand , IFS Mobile would be used by field technician and technician can only see the task assigned to him/her. Now, my question is , is it possible to create another task (under same work order) by technician through mobile interface , as out of box feature of product? If No, what would be best practice or IFS recommendation to enable technician to raise a priority task from site?
For a task , is it possible to retrieve asset detail, just by providing the site location, through GIS Map function , as out of box feature of product ?
Is it possible to see all the linear asset in IFS Cloud mobility solution ?

Please advise.

Userlevel 6

+18

For #1 - yes, this is possible using the New Work/Additional Work buttons on the task/assignment. Are you using work orders or request management?