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Hi,

I uploaded a file using the "Create Documents" window. After the file was uploaded, its status in the Document Revision window showed as "Checked In." When I clicked the "Edit Document" button, the file status changed to "Checked Out," and the document was downloaded to my local computer. The downloaded file is named "DocMan_Test (XXXX - 1003517 - 1 - A1) - 1 (1).PDF," with the file extension in uppercase. Please refer to images 1 and 2 for details.

1.

2.

Then I modified the downloaded document on my local computer and changed the file extension to lowercase, resulting in “DocMan_Test (XXXX - 1003517 - 1 - A1) - 1 (1).pdf.”




After clicking “Check In” to upload the modified file, I received the following warning message in the application:

I’m able to upload the document, but the warning message causes the application to create a new file. However, if I modify the document and keep the extension in uppercase, no warning message appears.

Even though the extension is either .PDF or .pdf, I need to be able to upload the document without receiving a warning message. This issue occurs with all document types, including JPG, PNG, and others. Can anyone assist with resolving this?
 

IFS cloud 22R2

Hi @SAnuradhaR ,

I tested this in our latest support version IFS Cloud 24R1 and same behaviour was observed.

Can you please report an issue (create a ticket) so that we can investigate further on this?

Best Regards,

Thilini

 @Thilini Kumarasinghe 

Thank you!

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