Skip to main content
Solved

delete user error

  • March 28, 2023
  • 4 replies
  • 255 views

Forum|alt.badge.img+11

Hi, While I am trying to remove a user, I get this error which I am unable to trace the reference for.

 

Best answer by Link

If you never use it just delete it from the system.

But I don’t recommend you to delete user who doesn’t use IFS anymore or left the company. Sometimes they come back. In such cases just remove all permissions and deactivate it. 

 

4 replies

Forum|alt.badge.img+6
  • Sidekick (Customer)
  • March 28, 2023

Hi @anushakh , 

Check business roles assigned, most probably Finance User Group

 

Regards,

 


Link
Superhero (Customer)
Forum|alt.badge.img+23
  • Superhero (Customer)
  • March 28, 2023

Hi @anushakh 

at first deassign all permission sets, sites, companies etc.

If you have already created some objects (orders etc.) with this user then you can’t delete it anymore. But you can deactivate it.


Forum|alt.badge.img+11
  • Author
  • Sidekick (Customer)
  • March 28, 2023

Hi, yes you are right, I deassigned the company & sites & was able to delete it (as no WO/Tasks were assigned to it) as we just moved to PROD.

I want to know in future if some tasks are assigned to a user, should I try to delete person records, resource, employees etc. tagged to his user id & then deactivate the user OR not do anything , just deactivate the user. What’s the right approach?


Link
Superhero (Customer)
Forum|alt.badge.img+23
  • Superhero (Customer)
  • Answer
  • March 28, 2023

If you never use it just delete it from the system.

But I don’t recommend you to delete user who doesn’t use IFS anymore or left the company. Sometimes they come back. In such cases just remove all permissions and deactivate it.