Skip to main content

We are implementing IFS Cloud and are on 25R1.  We had been testing reports by just printing to the screen or a PDF and just recently setup the IFS Print Agent to print to local network printers.  The jobs spool to the printers, but they do not print because the reports all seem to default to A4 paper instead of Letter 8.5x11.  All my MFP devices and printers hold the job prompting for A4.

I took a look at this article:

Printing Properties - Technical Documentation For IFS Cloud

and tried to change the line:

#PaperSize=Portait A4,827,1169
to
PaperSize=Portait Letter,850,1100 (not sure if this is the right format)

After, I restarted the IFS print agent service, but the results appear to be the same.  The job goes to the printer where it prompts for A4.

 

Hi,

Have you tried with this by setting the paper format as Letter?

To change this, you need to go to Report definition and then the relevant report → Layout

 

 

Thank you.

Suresh Bandara.

Does changing the default system parameter for “Default paper format” make any difference?

The help text says: “Values are A4/LETTER/OTHER and defines what paper format should be used by default when printing reports. This parameter will be overridden per user if specific settings of paper format are made for users. Default value is A4.” So I assume that if it’s ‘*’, IFS will in fact try to print A4.

Note that most report layouts in IFS has a “dynamic A4/letter” size, but Suresh’s example above are an exception:

  • The “Portrait” layout (PurchaseOrderPrintRep.rdl) is set to A4 size in the layout file. (Changing this on the Report Definition page won’t make any difference.)
  • The “US/Canada Layout” has letter size on the other and.

So if you want letter size, uncheck “In Use” for the “Portrait” one.

Hi ​@jnolan 

We moved from Apps10 Java based print agent to IFS Cloud and since then had to hardcode paper size in the print agent configuration file:

Notice PaperSize is uncommented.

Hi All,

Thank you for your inputs, but updating the print agent config file did not seem to help for me, plus we are also going to be using some landscape documents as well.  However, I did stumble across a setting that did seem to help.

In the User’s settings, if I set the timezone to Browser Time Zone, it appears to detect that I am in the US and will dynamically set it to Letter (8.5 x 11) when needed for both portrait and landscape versions.

So, I guess the question now is, how can I mass update my users so they all have their settings configured to use the browsers time zone?  I have access to Excel Migrations, but not sure what view to use or if I can use Excel Migrations.

Hi All,

Thank you for your inputs, but updating the print agent config file did not seem to help for me, plus we are also going to be using some landscape documents as well.  However, I did stumble across a setting that did seem to help.

In the User’s settings, if I set the timezone to Browser Time Zone, it appears to detect that I am in the US and will dynamically set it to Letter (8.5 x 11) when needed for both portrait and landscape versions.

So, I guess the question now is, how can I mass update my users so they all have their settings configured to use the browsers time zone?  I have access to Excel Migrations, but not sure what view to use or if I can use Excel Migrations.


It's possible to manage this with data migration, the method name is CLIENT_PROFILE_VALUE_API, this will require as a minimum, PROFILE_ID, PROFILE_SECTION and PROFILE_ENTRY, but to set the value to #BROWSER# this will need to be mapped to the column PROFILE_VALUE.

Reply


Terms & ConditionsCookie settings