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Question

Alternative Way to Move Serial Object to Inventory in Cloud

  • January 29, 2025
  • 1 reply
  • 78 views

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  • Sidekick (Customer)
  • 78 replies

Looking for a way to move a serial object to inventory without a work order being created.

 

  1. In Cloud, a serial object can be moved to inventory using the following button on the serial object record:
  1. After selecting the menu option “Move to Inventory”, a window opens requesting information needed to create a work order.

 

I know the work order is created so it can be used to return the serial object back to the customer structure. But is there a way to move the serial object to inventory having to create a work order? I want to move it to inventory so I can then issue it to a repair shop order. It will be returned to inventory from the shop order and not a work order.

 

Thank you!

1 reply

Mayura Wasantha
Superhero (Employee)
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  • Superhero (Employee)
  • 504 replies
  • January 30, 2025

Hello ​@hmccabe , there is no other way to move a serial object into the Inventory, without creating and returning it through a work order.   

On the serial object page there is another option which is serve for “Move Serial Object” between 02 different facilities, sites/companies without interfering inventory.  I hope you are aware of it.  

Please refer below images.