Question

Update to Credit Card Details

  • 23 October 2023
  • 5 replies
  • 27 views

Userlevel 4
Badge +9
  • Sidekick (Customer)
  • 76 replies

Hi all,

 

We have a situation where a credit card has been extended, but when we try to update IFS with the new expiry date; we get below error.  Why would this error pop-up for changing an Expiry Date?

 

(On IFS10, UPD9)

 

 

 


5 replies

Userlevel 6
Badge +15

Hi @Arend,

Could you let me know where you are trying to perform this update and how you are doing it. I checked it in Apps10 UPD15 and it allows to change the expiry date in the Credit Card type window

Userlevel 4
Badge +9

I am in the window Credit Card Type and try to update an Expiry Year.

Upon saving we get this error message.

 

 

Userlevel 6
Badge +10

Hi @Arend ,

You have to use the Employee file to change the credit card expiration date as given below. 

BR

/Lasanthi

Userlevel 4
Badge +9

Hi Lasanthi,

 

These are the Valid From/To dates, which have no direct link to the Expiry Dates on the Credit Card.

Userlevel 6
Badge +10

Hi @Arend ,

You are correct. That was the allocation. But I also can modify the expiry dates in the credit card type. (Verified in UPD8).

BR

/Lasanthi

 

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