Travel Request Approval

Hi Team, I’m a Finance Consultant and have the following query.

1. An Employee (1) in Company “A” makes a Travel Request
2. Via the Approval Matrix it is Configured to Approval from Manager “X” who is not an Employee of Company “A” (Employee with position ID in Matrix Org Structure)
3. When Manager “X” logs in for Approval this Travel Request is not listing in his Approval (Detail Approval) tab
4. It is a Matrix Structure Approval 
5. In Travel Request Configuration
   1. For Detail Approval.  Only using Code Part:
      1. Position (ID) set up for GL Accounts (Code Part A - Company Specific)

Is this a Bug? and Do you know the Batch ID?

Is there any particular setting that needs to be checked?

Appreciate your suggestions

Thank You

Best Regards

Ramessh Kanna