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Hi Team, I’m a Finance Consultant and have the following query.

  1. An Employee (1) in Company “A” makes a Travel Request
  2. Via the Approval Matrix it is Configured to Approval from Manager “X” who is not an Employee of Company “A” (Employee with position ID in Matrix Org Structure)
  3. When Manager “X” logs in for Approval this Travel Request is not listing in his Approval (Detail Approval) tab
  4. It is a Matrix Structure Approval 
  5. In Travel Request Configuration
    1. For Detail Approval.  Only using Code Part:
      1. Position (ID) set up for GL Accounts (Code Part A - Company Specific)

Is this a Bug? and Do you know the Batch ID?

Is there any particular setting that needs to be checked?

 

Appreciate your suggestions

Thank You

Best Regards

Ramessh Kanna

Hi @Ramessh Kanna,

 

I believe this is a bug. Please refer to the bug ID 152778. This might resolve the issue.

 

Best Regards,

Chandima.


Hi Chandima,

 

Thank you so much for this Knowledge. I went through the Bug and it says this is particular for Project Transactions. In this case it was a non project transaction. I will consult and have this bug patch deployed and check whether this works for both scenarios.

 

Thank You

Best Regards

Ramessh Kanna


Hi Ramesh,

 

Hopefully this will be suited for your requirement as well. However, you can verify this from RnD as well.

 

Best Regards,

Chandima.