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Transfer Payments Issue

  • June 29, 2023
  • 4 replies
  • 128 views

ashenfdo
Sidekick (Customer)
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Does Anyone know the reasons why this OK button not being enabled even for IFSAPP? 

version cloud 22r2

 

Best answer by vickyrohilya

This process create a file for transfer from existing payment transactions. There should be option to give ‘File Name’ (as in APPS10). After providing file name, OK button should be enabled.

It seems ‘File Name’ option is missing here.

4 replies

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  • Hero (Partner)
  • Answer
  • July 10, 2023

This process create a file for transfer from existing payment transactions. There should be option to give ‘File Name’ (as in APPS10). After providing file name, OK button should be enabled.

It seems ‘File Name’ option is missing here.


Dharshankumaar Mahendran
Superhero (Partner)
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Hi Ashen,

Not sure whether you were able to solve the issue.

 

Try setting the File name in the Employee Payment Methods window for this payment type and try again.

 

Please feel free to reach out if you require more information.

Best Regards,


Sahan Wijerama
Do Gooder (Employee)
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  • Do Gooder (Employee)
  • August 13, 2023

Hi @ashenfdo ,

 

Were you able to resolve this? Looking at the tags I assume you were referring 22r2.

 

Best regards,

Sahan


ashenfdo
Sidekick (Customer)
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  • Author
  • Sidekick (Customer)
  • November 2, 2023

Hi I was able to figure this out it was related to the file type