Question

Time Clock User Error logging in

  • 11 January 2023
  • 2 replies
  • 139 views

Userlevel 3
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We have several users that are going to start using the time clock.

However, when they try to log in, they get this error...are we missing a step?

They do not use a card, they just type in their ID


2 replies

Userlevel 3
Badge +10

Is there a Sync to the time clock terminals that needs to be run?

We are not out of licenses and the users are active

Also I have learned that prior to year end users were added and successfully worked...still stumped as to what could be wrong though

 

Userlevel 3
Badge +10

this ended up being that the 

Position and organizational structure of the stockroom employees didn't have a location in the org structure inside ifs

 

Just in case someone else comes across the same issues

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