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Records duplicate in time Authorization window

  • 30 September 2022
  • 2 replies
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Userlevel 4
Badge +9

Hi All,

As per our setup end employee register time using "Time Registration” window and Supervisor authorize time registration using "Authorization” window. I found that some records duplicate in time registration window. It is only for supervisor login. When I check with ifsapp user, it shows only one record. Seem it duplicate the same record in supervisor login.

Anyone has idea why it duplicate that record only in supervisor login ? 

 

Regards,

MalinG

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Best answer by Shehan Almeida 7 October 2022, 05:07

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2 replies

Userlevel 7
Badge +14

Hi,

 

Can you go to employee assignments and see whether there are more than 1 valid assignments to this employee. I guess there are 2 and this supervisor must have access to both the assignments. That's why he sees 2 rows in the authorization.

 

Hope this helps.

 

Shehan Almeida.

Userlevel 4
Badge +9

Hi @Shehan Almeida,

 

Thank you for your reply. The exact reason was that there were two records for same supervisor in Organization Structure>Access tab. When one line deleted, issue was solved. 

 

Regards,

MalinG

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