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Payroll Interface - Incomplete implementation error

  • July 14, 2026
  • 1 reply
  • 10 views

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I’m trying to set up a third-party integration on using the Payroll Integration in 25r2.

I’ve set up the Provider and am able to add a line to the Payroll Transfers page. However, when I select that line > New File, I get an error that the provider has not been fully implemented. I know at that point, it hits a “VrtTransferPayrolls” call but I’m stuck there.

I don’t actually want to send a payroll file and I’m willing to create a dummy file if needed. My goal is to get Payroll Transaction lines to populate. I know that “new file” button will aggregate records from travel, time..etc. and create those lines, however - I just need to get over that error message.

Is there any documentation on what is required for a third-party provider to be implemented so that the Transfer to Payroll assistant does not throw that error?

1 reply

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  • Hero (Partner)
  • July 23, 2026

If your aim is just to get the transactions here:

Then these steps also need to be implemented for you to be able to run the transfer to payroll workflow:

 

  1. The wage codes that you are capturing as part of the process need to be set to transfer to payroll
  2. The employees that need to be captured should be in a selection group
  3. the data that needs to be captured has to be authorized

Bear in mind the payroll integration was specifically for CloudPay and I think Criterion ? 

If you are happy to get the transactions run and create your own file then check the steps above 

 

Rachel