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HCM- Absence duration is not capturing

  • November 5, 2024
  • 9 replies
  • 117 views

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  • Sidekick (Partner)
  • 25 replies

Hi ,

 

Absence Working Days or Hours is not capturing in the system. please help

 

Best answer by ADDMARIAE

Hi,

Looks in your screen shot like the days are days off - since the are “greyish”. Do you really have scheduled time on those days in the employee working hours schedule?

Regards,

Maria

 

9 replies

ADDMARIAE
Superhero (Partner)
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  • Superhero (Partner)
  • 308 replies
  • Answer
  • November 5, 2024

Hi,

Looks in your screen shot like the days are days off - since the are “greyish”. Do you really have scheduled time on those days in the employee working hours schedule?

Regards,

Maria

 


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  • Author
  • Sidekick (Partner)
  • 25 replies
  • November 5, 2024

Hi 

 

Yeah there were day offs assigned for that month 

I have changed to working schedule it worked 

 

 

Thanks a lot

 


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  • Author
  • Sidekick (Partner)
  • 25 replies
  • November 5, 2024

Hi @ADDMARIAE 

 

 i Have face one more issue after changing the Schedule of the user - Absence  calendar got updated but time card is not yet updated

 

I tried full refresh and religion as well

 


ADDMARIAE
Superhero (Partner)
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  • Superhero (Partner)
  • 308 replies
  • November 5, 2024

Hi,

Have you connected a wage code to the absence type?

Regards,

Maria


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  • Author
  • Sidekick (Partner)
  • 25 replies
  • November 5, 2024

yes @ADDMARIAE we have connected the wagecode

 

 


ADDMARIAE
Superhero (Partner)
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  • Superhero (Partner)
  • 308 replies
  • November 5, 2024

Hi again,

And this absence is visible in Absence Register? Not only in the calendar - I guess it is not an absence request since this seems not to be a requested type?

And I understand you also did the “Regenerate absence” after you fixed the schedule?

Regards,

Maria


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  • Author
  • Sidekick (Partner)
  • 25 replies
  • November 5, 2024

Hi @ADDMARIAE 

 

Absence Registration -

 

Absence Calendar-

 

 

Yes after modifying the schedule i have Regenerated absence the absence as well


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  • Author
  • Sidekick (Partner)
  • 25 replies
  • November 5, 2024

I have select the below options while modifying the schedule

 


ADDMARIAE
Superhero (Partner)
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  • Superhero (Partner)
  • 308 replies
  • November 5, 2024

Hi,

 

I can see in the screen shot of absence registration that there is still 0 working days. Under the three dots on each line you have an option “Regenerate” or “Create absence again” - have you used that?

 

Since you choose to do nothing when you changed the schedule I guess the absence wasn’t updated

 

Regards,

Maria