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Error on Expense Sheet

  • April 23, 2021
  • 1 reply
  • 190 views

Dharshankumaar Mahendran
Superhero (Partner)
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Hi All,

Anyone who has come across the below error when creating Expense from Credit Card Transactions?

 

Best Regards,

Dharshankumaar.

Best answer by Xavier Fernando

Hi Dharshankumaar,

I think the error was caused from Zero value in Currency rate field in the dialog box. If you are not able to change this value, “Currency rate from credit card transaction” might have enabled in the relevant expense rule. In that case, I believe you would have to update the CC data again with a currency rate value greater than zero.

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1 reply

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  • Superhero (Employee)
  • Answer
  • April 23, 2021

Hi Dharshankumaar,

I think the error was caused from Zero value in Currency rate field in the dialog box. If you are not able to change this value, “Currency rate from credit card transaction” might have enabled in the relevant expense rule. In that case, I believe you would have to update the CC data again with a currency rate value greater than zero.