Question

Error entering Balances Start Values


Userlevel 4
Badge +8

Getting error “Balance ID FLOATER is not connected to employee rule for the account date”

 

Any help figuring this out would be appreciated


13 replies

Userlevel 4
Badge +5

Hi @sandra.waud,

 

Kindly verify whether the Balance ID FLOATER connected to a Rule Type and then that Rule Type is connected to the employee.

 

Userlevel 4
Badge +8

Checked both and yes they are linked properly

Userlevel 4
Badge +5

Hello @sandra.waud,

 

What about the Validity Dates range?

 

Best regards,

Achala

Userlevel 4
Badge +8

I checked them - they are the same day as in valid from is the same on both - is that OK

Userlevel 4
Badge +5

Yes that’s fine and this ‘Account Date’ for which you are trying to enter the balance start value falls within the range too?

Userlevel 4
Badge +8

Yes the start date and account date are the same date

Userlevel 4
Badge +5

What is the current UPD version please?

Userlevel 4
Badge +8

UPD14

 

Userlevel 4
Badge +5

This can be a bug. Kindly report a Support case and kindly let me know the case ID here.

Userlevel 4
Badge +8

G2347804

Thanks for your  help

Userlevel 4
Badge +5

Will follow it up to get this resolved soon! :)

Userlevel 4
Badge +8

Thank you

Userlevel 3
Badge +7

Hi 

We have same error. I did not find a solution, but recognized the cause of the error. When creating new line in “Balance Start Values” the “Account Date” cannot be same or prior to employee first day of the schedule i.e. if employee’s first day is 08/03/2023 than the earliest “Accounting Date” for the balance can be anything that is > 08/03/2023 (09/03/2023 or higher). 

Reply