Skip to main content
Question

Delegate roles error

  • September 25, 2024
  • 0 replies
  • 56 views

Forum|alt.badge.img

Good morning,

 

We’re trying to delegate roles for someone temporarily (HCM > Manager Services > People and Organisation > Delegate Roles)

  • We select the Person and click Advanced Mode.
    • Click Next
  • Ensure the Company is selected and the substitute is selected
  • The date range is selected
    • Click Finish

Then we get the error message : Record for access already exists for the Employee/Person.

I can’t see anything obviously already existing or wrong, has anyone seen this before or can point me to where I can troubleshoot

 

Thanks in advance!