Question

Custom Tab on profile - not showing proper for user with same profile

  • 10 August 2021
  • 5 replies
  • 156 views

Userlevel 4
Badge +8

I have a Custom Tab against certain profile - I have updated the page in that profile and copied layout to all users in that profile.  However - the user is reporting the screen looking different then what I  have set up in the profile.

 

Not sure how to make this right


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5 replies

Userlevel 7
Badge +16

Hi @sandra.waud ,

 

How did you copy the profile to other users ? It is better if you can include some screen prints and steps

Userlevel 4
Badge +8

I did the actual changes in the base profile then went to Explore Profiles - RMB show details - chose the custom tab



copy values to Profiles

and then selected Has Base Profile “LBP BASE HR”

 

Userlevel 7
Badge +16

Hi @sandra.waud ,

 

I just wanted to check whether you are doing “Copy Value to profile”.  That is the way I know as the correct way to do this. then I doubt why it didn’t work.

 

Have you checked and compared the values are similar to you original ?

 

Its good if you can mention the differences between new and original .. what kind of layout differences

Userlevel 7
Badge +16

Hi @sandra.waud ,

 

Please check copy value option from upper node. In your case cpgORIENTATION

 

Please refer below link.

 

Userlevel 4
Badge +8

Yes it’s copy values to profile that I use

 

The differences are mostly cosmetic but still important - in the profile I update everything is in the order I put it (see below)

When the user looks at it the check boxes are all misaligned - as in not aligned under each other and extra spaces in between