Certain Employee's Supervisor not showing in Employee File

Hi ​@AnGo 

Can you check whether the organisations of all the employees are same as supervisor?

Hi.  No, it is not.  He has various organisations/departments reporting to him.  So the Employees belong to different departments, which he supervises.  But for some reason it is not an issue with Employees in some of the departments but it is for others.

Thank you.

Anya

Hi ​@AnGo - Did you find an answer for this?

In your case employee’s organization and position is different to the organization and position of the Supervisor? which means we can give supervisor access via access setup but I don't think there is a way the supervisor will be displayed under employee file. 

If the employee’s reporting supervisor is in the same hierarchy we can of course  make direct supervisor selection in Graphical organisation structure as Based on immediate parent position or above and make supervisor appear in employee file.
 

Hi ​@ADDMARIAE - Is it possible to make the employee file display the supervisor when the supervisor is from a different organisation unit and position than the employee. Appreciate your help on this

Hi Dharshan.  Thank you for your assistance.  I tested whether, if you give Supervisor Access, the Supervisor shows in the Employee File, and it does.  It seems this is what is required if Supervisor doesn’t show in Employee File.  I will also further look at the “Based on immediate parent position or above” setting in the Graphical Organisation Structure as suggested. 

Thank you.

Anya

Hi ​@AnGo 

Happy the response helped.

You mentioned that were able to see the supervisor under the employee file after granting supervisor access. Out of curiosity is this for an employee who is in a different organization unit and the supervisor who is in a different organization unit? Can you kindly attach some screen shots employee file, graphical organization structure and position structure  to see how you did it?

Best Regards,

Hi Darshan.

Happy to share some screenshots as requested:

Graphical Org structure:

Supervisor is in Operations Unit, Employee in Industrialization Unit

Graphical Position Structure:

Supervisor’s position is DH Operations, Employee’s Position is Industrialization and Training Technician (directly reporting to the DH Operations)

Position Access:

Supervisor was given Position Access to the Employee’s position (the Accessible position does not have subordinate positions, so did not select the option to “Include access to lower positions”)

Supervisor Access:

Supervisor Access given to DH Operations

Employee File:

This is the Employee File of the Employee; Supervisor name has been blanked but is correct, it is the DH Operations.

Does this help at all?

Thank you.

Anya

Hi ​@AnGo 

Thank you for taking time to send this.

I thought you were able to see a supervisor under employee file where both of them belonged to different organisations. In your example Industrialization comes under DH operations isnt it?

Hi Darshan.  Yes, you are correct.  Industrialization is a unit under Operations. 

To confirm: You were actually referring to, for example, a Supervisor in Operations and an Employee in HR?  Two totally separate Org Units?

Hi ​@AnGo 

Yes correct an example like the one you mentioned