Solved

Can not delete person communication method records

  • 30 January 2023
  • 6 replies
  • 67 views
T
Rank
Userlevel 2
Badge +6

Following error will pop up where deleting a record.

 

icon

Best answer by MitDenukN 30 January 2023, 13:38

View original

6 replies

Link
Rank
Userlevel 7
Badge +22

Hi @TopDeepaW 

could you check the tab General if the person is protected?

Kind regards
T
Rank
Userlevel 2
Badge +6

Hi

Person record is not protected.

 

 

T
Rank
Userlevel 2
Badge +6

Can not delete using PL/SQL developer as well.

 

 

M
Rank
Badge +14

Hi @TopDeepaW , Kindly check the database Sessions window and see whether you can find any record related to the Person comm.method and also with ACTIVE/INACTIVE status.

Then you can RMB on the specific line and select Kill session.

Please make sure that you have chosen the correct record.

once the session is killed, you should be able to remove this line successfully.

T
Rank
Userlevel 2
Badge +6

Hi @MitDenukN 

 

Thank you for your support. Now I can delete records successfully.

M
Rank
Badge +14

Hi @TopDeepaW, Happy to hear that it has worked.

Cheers!

Reply


Terms & ConditionsCookie settings