+18
Hi All,
We have an issue related to Absence. When trying to approve an absence, they get an error message indicating that the Account Data is not calculated.
When we check the Time Card Day window for the date of the absence requests which are having the issue, we identified that the Calc Status is Closed.
This is due to an error in the basic data.
The problem is, how can we identify and pin point the basic data issue?
can anyone help?
-Kelum
+7
There could be several issues in basic data.
It might be a balance that would be below the minimum, could be the flex break rule or additional calculation rules.
I would try to start with present hours or a “Deviant Day Type” and try to bring the day to be calculated with present hours, after this with more or less hours and with another absence.
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