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Question

Approving Leave

  • August 3, 2020
  • 3 replies
  • 125 views

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Our HR team sometimes have to go in and approve the employees annual leave but it seems to be running very slow and sometimes crashes. This is happening on several PC’s. Does anyone know why this might be?

3 replies

  • Superhero (Employee)
  • 1493 replies
  • August 4, 2020

Our HR team sometimes have to go in and approve the employees annual leave but it seems to be running very slow and sometimes crashes. This is happening on several PC’s. Does anyone know why this might be?

Can you provide some more details? Is this in IEE or Aurena? Which Upd are you on?  Any errors in the logs when this happens? Is it for multiple users or just multiple PCs? 


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  • Author
  • Sidekick (Customer)
  • 30 replies
  • August 4, 2020

Hi, it is in IEE and we are on update 8. No errors seem to be showing in the logs and it is happening for multiple users.

 


  • Superhero (Employee)
  • 1493 replies
  • August 5, 2020

Hi, it is in IEE and we are on update 8. No errors seem to be showing in the logs and it is happening for multiple users.

 

Hm, sounds like a bug. Can you tell me which screen and what steps you are taking to re-produce the crash? Does it crash for everyone consistently?