Question

Absence Request Creation on behalf of an employee

  • 24 July 2023
  • 2 replies
  • 44 views

Userlevel 1
Badge +6

Hi All,

One my customer’s a has a request where they want their Supervisors to add Absence requests on behalf of their few Employees such as “Drivers”. 

 

When a Supervisor tris to create an absence request from the “Absence request” window an error occurs as “Insufficient Access Rights”

 

Is this error occur because of a User permission issue ?

  1. if Yes, which Permission to be exact? 
  2. If Not, What needs to be done?

 

Window

 

Error Message

 

Regards,

Nuwanthika 


2 replies

Userlevel 4
Badge +9

Hi Nuwanthika,

This is caused by the access role of the supervisor. Apparently, the supervisor can approve an absence request , but not enter a request on behalf of the employee. You can either change the existing absence request attribute, as used in the supervisor access role, on the page Access Attribute, or create a new absence request attribute, especially for this purpose. The most important this is, that you allow a status change to Registered and/or Confirmed. Below, you can find an example.

Best regards,

Martin

Userlevel 1
Badge +6

Hi Martin,

 

Thank you for the Advice!

 

I will check on this.

 

Regards,

Nuwanthika 

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