Question

0 Internal Price for Project Transactions

  • 20 July 2023
  • 2 replies
  • 68 views

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In App10 I am seeing Intermittently Project Transactions are created from Time Registration with an Internal Price of 0.  The setup is correct as there can be multiple Transactions entered on the same day or week and on the same Project that do have a value for Internal Price.  Has anyone else experienced this issue?


2 replies

Userlevel 2
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Hello Alexis

 

Did you find the root cause of this issue, as I am experiencing this too?

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Unfortunately, No.

We can see the issue occur each week, but we can’t make it occur on demand.  We continue to monitor and manually update. 

Only one additional detail has been discovered. I believe that when no valid reason for the 0 Internal Price is evident then the User entered in the Registered By field often does not have access to enter data for the Employee the Project Transaction is connected to. But since we cannot make the error occur on demand we are stuck at the moment.

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