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Workflow - Get person info with objkey

  • June 10, 2025
  • 2 replies
  • 140 views
Z
Do Gooder (Customer)
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Hello,

I have a workflow that checks some data on a customer order. On once those checks is to check if a custom fields is filled in correct.
This custom field is a person.

When the workflow is triggered and this custom field is changed I receive this info in my workflow. The data I receive is the Objkey of that person.
When I want to get the data of the person by IFS Projections - PersonHandling I can’t use ObjKey because it is not know in PersonHandling.

I check already if the rowkey is active and that it is.
 

 

Best answer by ZFTKMARTELE

Hi ​@ZFTKMARTELE ,

Since the Custom Field is for Person why can’t you directly pass PersonId to the workflow instead of Rowkey?

You can do it by creating a Custom Event and for the table Customer_Order_CFT and passing CF$_PERSON to the workflow.

Event and Action

 

Problem is that the workflow is trigger by change in Customer Order. There I have a custom field where the user can select the technical person for the customer order. In this custom field the rowkey is stored and unfortunate it is not possible to store PersonId. 

Now my workflow is to check if the selected person is in the correct Labor Class.
So to solve my problem I added an extra custom field that fetch the labor class of the person and in my workflow I check on that custom field instead of the previous custom field

2 replies

asanka1055
Hero (Partner)
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  • asanka1055
  • Hero (Partner)
  • June 11, 2025

Hi ​@ZFTKMARTELE ,

Since the Custom Field is for Person why can’t you directly pass PersonId to the workflow instead of Rowkey?

You can do it by creating a Custom Event and for the table Customer_Order_CFT and passing CF$_PERSON to the workflow.

Event and Action

 

My IFS BLOG: https://asadlk.com
Z
Do Gooder (Customer)
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  • ZFTKMARTELE
  • Author
  • Do Gooder (Customer)
  • Answer
  • June 11, 2025

Hi ​@ZFTKMARTELE ,

Since the Custom Field is for Person why can’t you directly pass PersonId to the workflow instead of Rowkey?

You can do it by creating a Custom Event and for the table Customer_Order_CFT and passing CF$_PERSON to the workflow.

Event and Action

 

Problem is that the workflow is trigger by change in Customer Order. There I have a custom field where the user can select the technical person for the customer order. In this custom field the rowkey is stored and unfortunate it is not possible to store PersonId. 

Now my workflow is to check if the selected person is in the correct Labor Class.
So to solve my problem I added an extra custom field that fetch the labor class of the person and in my workflow I check on that custom field instead of the previous custom field

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