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Removing your dropshipping order from shipment


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Hello,
I put the unstocked and stocked materials in the same sales order, but it wants me to send the unstocked materials as well. Can I prevent this?

Best answer by audreyS

hi @Busra Akcan 

 

Hello

you need to know that the type of shipment has priority over the order type as soon as there is a connected shipment. 

But on our model the shipment type is NA so no connected shipment so it's the SEO order type. 

If you want your order to be invoiced when it is released, you need to uncheck the first 2 boxes. 

 

 

 

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12 replies

audreyS
Sidekick (Partner)
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  • Sidekick (Partner)
  • 82 replies
  • September 4, 2024

hi @Busra Akcan 

 

Yes, you need to change your shipment type on the order line so that it doesn't appear on your shipment. 

 

Here's an example I'm using for my customer 

 

Unfortunately, only one type of shipment can be set in the customer master record by default. 

 

 


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  • Author
  • Sidekick (Partner)
  • 21 replies
  • September 9, 2024

@audreyS

First of all, thank you very much for answering my question.

So, with this method, can I put the unstocked material in the status of invoiced and closed in the sales order before it goes to shipment?

This scenario works if the order type in the relevant sales order is service and all materials are unstocked, but it does not work if there is even one stocked material.

Does shipping type help with this too?


audreyS
Sidekick (Partner)
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  • Sidekick (Partner)
  • 82 replies
  • September 9, 2024

@Busra Akcan 

 

Yes, you can have in-stock and out-of-stock items. I use it with my customer and the shipping type takes control of the order type when there is a generated shipment.


Here's an example

I've auto-delivered my non-stocked item and auto generated a shipment for my stocked item, and automatically made a reservation with the SEO order type

 


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  • Author
  • Sidekick (Partner)
  • 21 replies
  • September 9, 2024

Hi @audreyS 

I made a similar example. I created an SEO type order. Then, I selected NA shipment type for the unstocked product and NR shipment type for the stocked product. Then I published the order, printed the order confirmation. But the unstocked material was not invoiced/closed. All of them are in reserved status, what should I do?

 


audreyS
Sidekick (Partner)
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  • Sidekick (Partner)
  • 82 replies
  • September 9, 2024

hi @Busra Akcan 

 

 

please show me your SEO command type settings 

and shipping type 


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  • Author
  • Sidekick (Partner)
  • 21 replies
  • September 10, 2024

Hi @audreyS 

Of course. Basic data is as follows.

 


audreyS
Sidekick (Partner)
Forum|alt.badge.img+9
  • Sidekick (Partner)
  • 82 replies
  • Answer
  • September 10, 2024

hi @Busra Akcan 

 

Hello

you need to know that the type of shipment has priority over the order type as soon as there is a connected shipment. 

But on our model the shipment type is NA so no connected shipment so it's the SEO order type. 

If you want your order to be invoiced when it is released, you need to uncheck the first 2 boxes. 

 

 

 


Forum|alt.badge.img+5
  • Author
  • Sidekick (Partner)
  • 21 replies
  • September 11, 2024

Thank you very much. I tested it now. It works fine when I make the shipment type NA and remove the two checkmarks from the order type, for items that are out of stock.😊


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  • Author
  • Sidekick (Partner)
  • 21 replies
  • September 11, 2024

@audreyS Hi

It didn't work when I connected it to the project😥


audreyS
Sidekick (Partner)
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  • Sidekick (Partner)
  • 82 replies
  • September 11, 2024

@Busra Akcan 

 

what did it do? 

what is the status of your sales order and sales order line? 


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  • Author
  • Sidekick (Partner)
  • 21 replies
  • September 11, 2024

I think it conflicts with a development on the prod screen. The status of the non-stocked material remains as delivered. For the stocked material, although the process was completed at shipment, an invoice was not created. When I tested the same transactions in the demo environment, I did not encounter any problems.

Or is there a different adjustment you're considering outside of development?

 


audreyS
Sidekick (Partner)
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  • Sidekick (Partner)
  • 82 replies
  • September 11, 2024

 

 

@Busra Akcan

 

yes, it can come from your development 


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