Is it possible to add custom fields to the “Relationship Management > Call Center > Cases” screen? I can see them on the Case screen but, not on the Cases.
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The Cases page uses a different view, so you need to publish to that as well.



Then synchronise.
As
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I had to log out and log back in for it to work. Thank you!!
This right-click should do the trick instead of having to log out and log back in:

FYI, the equivalent in IFS Cloud is simply to reload the browser page (typically function key [F5]).
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