Today we use custom tables to track defects, but it seems the NCR module provides everything we are trying to achieve with our custom tables plus more (tracking, reporting, etc.). I’ve been told that NCR’s cannot be connected to an “started” shop order. How and what are users using to track defects on “started” shop orders if the NCR module is not intended for this? If you can use NCR for this, is it common amongst users?
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