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Question

Advance Payment Invoice linked in error

  • November 11, 2025
  • 0 replies
  • 5 views

  • Do Gooder (Customer)

Currently, an MSI invoice is applied to the Prepayment that should not be applied. We are trying to apply a credit MSI to correct the misapplied prepayment posting to restore the total to the original payment amount. When creating the Credit MSI, we receive the following error message and are not able to link the credit to the prepayment. Is there another way to correct this incorrect posting besides doing a Supplier Rollback? Doing a Supplier Rollback requires the period that the invoice was posted in to be reopened, and that period is closed. 

 

Thank you!

IFSAPP10

Raina Bailey

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