Hi,

If your user cannot create customer orders manually then the user has an issue with the permission sets. You need to check what permission set your user is connected to and amend it or add the required permission set.

Hi,

I'd like to add my question - how do I manually create an incoming customer order?
I'm using the IFSAPP username, but I don't have this option.

Best regards,
Patrycja

​@Patrycja_MM ​@mukesh.a you cannot manually create Incoming Customer Orders. This functionality is for intercompany transactions - a PO in one company will create an Incoming CO in another company → then an order coordinator will approve and an Internal Customer Order will be created.

This functionality is available also if you have EDI integrations when you are receiving orders from a customer via EDI. Those will also land as incoming customer order.

What would be your scenario in which you would like to manually create incoming customer orders? 

The idea is to create an incoming customer order from a CSV file, where the file lines contain the information needed in the header (first columns) and the lines (subsequent columns).

Please advise me on where to start.

Best regards,
Patrycja

​@Patrycja_MM you could try to create a mig job for that. Maybe there you could use the .New methods to create an incoming customer order.

I would also look at creating directly a Customer Order in status Planned. Then order coordinators could still modify it before Releasing or Cancelling. I think you’ll have a hard time creating an Incoming Customer Order.

Below is the Message Class that creates Incoming Customer Orders for InterCo transactions: