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Workflow Not Triggering for user


Furkan Zengin
Superhero (Partner)
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Hello experts,

I created a workflow for ManualSupplierInvoiceAssistantHandling, which fetches property INVOICE_DESC from supplier > invoice section and replace the invoice voucher text with the fetched value. I am triggering with process enrichment right after ValidateInvoiceHeader(Objkey):Void

Here I must send my special thanks to @dsj for his blog :)

 

When I inspect with end user, the workflow works. When I test with IFSAPP on the test environment, the text is updated successfully on the Manual Supplier Invoice.

 

However, on PROD with the end user, the manual supplier invoice is not getting updated although the workflow is triggered

 

 

Here is workflow call after ValidateInvoiceHeader. I checked the permission sets and all looks good to me.

 

Can you maybe comment where I should look more?

 

 

 

Thanks

Best answer by kamnlk

Hi,

When i tried a similar approach i noticed that the issue is the updated value not getting reflected on the ui.  if you try to add a Line it triggers a ui refresh and we can see the updated value properly.

 

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4 replies

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  • Hero (Employee)
  • 117 replies
  • March 26, 2025

Hi,

From the screenshots it seems the Workflow is getting triggered for the configured action 

in the workflow what is the “Finish” step doing ?

 

on a side note: my guess is if you set the VoucherText value in the ManSuppInvoiceVirtualSet in the ManualSupplierInvoiceAssistantHandling it should work

  

Furkan Zengin
Superhero (Partner)
Forum|alt.badge.img+21
  • Author
  • Superhero (Partner)
  • 694 replies
  • March 26, 2025

Hello,

I am calling API to update the text. It is normally working on test with IFSAPP. My problem is with an end user.

 

 


Forum|alt.badge.img+9
  • Hero (Employee)
  • 117 replies
  • Answer
  • March 26, 2025

Hi,

When i tried a similar approach i noticed that the issue is the updated value not getting reflected on the ui.  if you try to add a Line it triggers a ui refresh and we can see the updated value properly.

 


Furkan Zengin
Superhero (Partner)
Forum|alt.badge.img+21
  • Author
  • Superhero (Partner)
  • 694 replies
  • March 26, 2025

Hi ​@kamnlk 

Yes you are right. In text, i added line on the invoice but in PROD i did not add really. Thanks for resolving the issue.

Thanks

 

Furkan


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