Hi All,
I was able to successfully add an attachment image via CRM Companion, and I can also confirm it from IEE.
However, the problem is that I cannot preview it in IEE.
Am I missing something? Thank you.
I am also noted that, there some issues about attach files in TouchAPP.
Attach files to Business Opportunity in CRM Companion | IFS Community
Best regards,
Feng
+18I’m not sure about CRM Companion, but typically when a user can see but not open attachments I find it is related to the Document Class that the user may not have rights to. Normally if this is the case you’d get a clear error message indicating this when trying to open it.
It might also be that the document file type (looks like JPG in your image) does not have a defined default app to open with.
HTH,
Nick
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