Question

When I Run an Order Report How Can I Fix Errors in Print Manager

  • 7 November 2022
  • 1 reply
  • 84 views

Userlevel 2
Badge +6

 

Hello Community Member,

When I run an order report, an error log appears on the print manager screen. What is the cause of this error and how can I solve it. Can you help me?

 

 


1 reply

Userlevel 7
Badge +11

Hi @ertan.ari,

This could mean that you might be using a Logical Printer which doesn’t have a mapping. Not 100% sure though.

Have you tried using “IFS PDF Archiver(PDF_PRINTER)” Logical Printer for this? Instead of creating a new Logical Printer that doesn’t have a mapping, try assigning the report to IFS PDF Archiver from Printer Definitions window. 

Once a report is printed to this printer, it will end up in the Report Archive. From there you can manually print it when needed. 

Let me know if this works out.

Best Regards,
Charana

Reply