I am also getting the same error.

1. You must retrieve the database host's IP address. The command "Ping *******.build.ifs.cloud" can be used to retrieve this. Request that someone who is able to access the same database instance retrieve the IP address for you. 
2. Next, create an entry for the aforementioned host and IP combination in the "hosts" file.(The location of the hosts file depends on the operating system. On Windows, the hosts file is usually located at C:\Windows\System32\Drivers\etc\hosts)  IP *******.build.ifs.cloud
3. Save the ‘hosts’ file
4.  Restart the Developer Studio. After that, you'll be able to connect.

Thank you,
\ Krishantha

Hi,

We are using IFS Cloud Build Place to do development. When we set up local development environment, some cloud developers cannot login DEV environments with error “Too long” but the others can. The VPN connection is fine with green light. In this scenario, the developer also couldn’t login DEV database through PL/SQL developer. What’s the root reason of this? Thanks in advance!

 

​@WilliamRun / ​@HDZRISHABH ,

Hope this will resolve your issue:

 

Thnak you & Kind regards,

\ Krishantha